Are Falak products Halal certified?

Yes. Falak products are internationally Halal certified, meeting global halal standards for purity, quality and ethical sourcing.

Are Falak products Kosher certified?

Yes. Falak products are Kosher-certified, so they meet strict dietary standards of quality and purity.

Is Falak Basmati Rice Non-GMO?

Yes. Falak Basmati Rice is Non-GMO certified — every grain is free from genetic modification, naturally grown and naturally aged.

Where does Falak Basmati Rice come from?

Falak Basmati Rice is sourced from the lush fields of Punjab, Pakistan and carries a Geographical Indication (GI) Tag certifying its authentic origin, aroma and quality.

Does Falak USA ship across the United States?

Yes. Falak USA ships rice, spices, recipe mixes and ready-to-eat meals to customers across the United States.

How do I prepare Falak Ready to Eat Rice?

Falak Ready to Eat Rice is fully cooked. Microwave the pouch for about 90 seconds and it is ready to serve — no extra prep needed.

How should I store Falak spices and recipe mixes?

Store Falak spices and recipe mixes in a cool, dry place away from direct sunlight, and keep the pack sealed to preserve freshness, aroma and flavor.

Refund policy

We take great care in packing and shipping your order. Since we deal in food products like rice and spices, all sales are considered final and non-returnable.

However, if your order arrives damaged or defective, please contact us within 7 days of delivery. We’ll gladly offer a refund or replacement if appropriate.

To report an issue:
Email us at estore@falakfoods.com with:

Your order number

A brief description of the issue

Clear photos of the damaged or defective items

We do not issue refunds for opened, used, or partially consumed products.

Shipping charges are non-refundable.

Refund policy

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